Frequently Asked Questions
Everything you need to know about shopping sustainable and eco-friendly essentials.
How does the flexible subscription service work?
Our subscription is designed to be flexible. You can choose which eco-friendly products you want, how often they arrive, or skip a delivery at any time through your account settings.
Are all products sold by Grove Collaborative non-toxic?
Yes, we maintain strict standards for every product we carry. We ensure everything is non-toxic, effective, and cruelty-free, prioritizing both human health and environmental safety.
What is Grove's Plastic Neutral commitment?
For every ounce of plastic you purchase from us, we collect and recycle an equivalent amount of ocean-bound plastic pollution through our partnership with rePurpose Global.
How long does shipping typically take?
Most orders are processed within 24 hours. Depending on your location, standard carbon-neutral shipping usually takes between 3 to 7 business days.
What is your return policy for opened items?
We want you to love your transition to sustainable living. If a product doesn't work for you, we offer a 30-day happiness guarantee on all items, even if they have been opened.
Does Grove Collaborative ship internationally?
Currently, we only ship to the contiguous United States, Alaska, and Hawaii to minimize our carbon footprint and ensure efficient delivery logistics.